Privacy policy.
Updated 10/15/2022
This Privacy Policy covers any information we collect, use and share from you.
This Privacy Policy applies to the websites: SOARhealthcoaching.com
This Privacy Policy does not cover how our users may use or share data that they collect using our services.
How we use your information:
We do NOT sell your information. We have a legitimate interest in running a successful and efficient business and in providing you with services and useful content, and we use the information we collect, both on its own and combined with any other information we collect about you, for the following purposes: To provide the requested services to you. To provide you with useful content. To offer and improve our services. To provide you with requested information or technical support. To improve advertising and marketing our services (with your consent when required by law). To advertise and market 3rd party products/services (with your permission where required by law). To administer our websites. To communicate with you. To target prospective customers with products /services (with your permission where required by law). To offer you a personalized experience or otherwise tailor our services to you. To process payments: Payment information that you provide to us including credit card data, will only be used to facilitate payment for our products and services. We do NOT retain payment information from anyone. We utilize a secure 3rd-party for processing payments, and protect its transmission through the use of encryption such as the Transport Layer Security (TSL) protocol. Not all 3rd party payment systems are HIPAA compliant.
Your Rights:
You can ask to get copies of your records, and we’ll provide summary copies within 30 days of your request. You can ask us to contact you in a specific way (home, office) or different address.
You can ask us NOT to share your health information in our records. You can choose to share your records with others (family, medical power of attorney or other), and notify us in writing/email.
Sharing of Information:
As further described below, we will only share certain personal information as follows:
Network health coach referral members (with your permission where required by law).
Third party service providers and vendors as needed or requested (ensuring HIPAA-compliance contract where possible) for legal reasons.
If data is transferred as part of a sale, merger, acquisition transaction, your notification will highlight any choices you have regarding the data.
If legally required to do so, we may disclose your personal information to courts of law, law enforcement authorities and other relevant third parties, such as internet service providers, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be:
o Violating our terms and conditions of use
o Causing harm/violation to us or others
o Violating federal, state, local, or other applicable laws
Security:
The transmission of information via the internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the services or over all email carriers. Any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.
Retention of Personal Information:
We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than six years following the later of (i) the date on which you terminate your use of the services unless we are otherwise required by law or regulation to retain your personal information for longer.
Complaints:
In the event that you wish to make a complaint about how we process your personal information, please contact our Data Protection Officer at nicole@soarhealthcoaching.com and we will respond to your request.
Notification of Changes:
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change this Privacy Policy in any material way, we will notify you via email or website notice. In all cases, your continued use of any services constitutes acceptance to any such changes.